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How royale888 Handles Your Personal Data

Your account with royale888 comes with a clear commitment: we collect only what we need to run your account, process your deposits via Touch 'n Go eWallet, Boost, or GrabPay, and keep your sessions secure.

Account Data ProtectionPayment Privacy — Touch 'n Go eWallet, Boost, GrabPayCookie ControlsData Retention Policy
royale888 How royale888 Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Start a live chat session from the account menu — our support team can confirm what personal data is linked to your account and walk you through a deletion or correction request.

Email Support

Send your data request to our support email address. Include your registered account username so we can locate your record and respond within a reasonable timeframe.

Account Settings

Some data preferences — including marketing communication opt-outs — can be managed directly inside your account settings without contacting support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Encryption and Account Security

All data transmitted between your device and our servers is protected with SSL encryption. Account login uses OTP verification sent to your registered mobile number, adding a second layer of access control.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can adjust non-essential cookie preferences through the cookie banner on your first visit.

Retention and Deletion

We retain account and transaction records for as long as required by applicable regulations. Once that period lapses, data is deleted or anonymised. You may request early deletion of non-essential data by contacting support.

Requesting Access or Corrections

You have the right to request a copy of the personal data we hold, correct inaccurate details, or ask us to restrict how we use your information. Submit your request via live chat or email with your account username.

Privacy Policy — Frequently Asked Questions

These are the questions we hear most often about how your data is handled on royale888. If your question is not covered here, live chat is the quickest way to get a direct answer.

We collect your name, email address, date of birth, contact number, and the payment method details you use — such as your Touch 'n Go eWallet or GrabPay account reference — to verify your identity and process transactions.

We share data only with payment processors like those handling Boost or DuitNow transfers, and fraud-screening partners. All third parties are contractually restricted from using your data for any other purpose.

Contact our support team via live chat or email with your registered account username. We will confirm the categories of data held and can provide a copy upon a verified request.

Yes. You can request deletion of non-essential data at any time. Regulatory requirements may mean some transaction records are retained for a set period before deletion or anonymisation is applied.

Payment transactions via Touch 'n Go eWallet, Boost, GrabPay, and FPX are processed over SSL-encrypted connections. We do not store full card or wallet credentials on our servers after a transaction completes.

You can raise a concern directly with our support team. We will investigate and respond. You also retain the right to escalate to the relevant data protection authority in your jurisdiction where local law permits.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.